We want you to be completely happy with your purchase. If for any reason you’re not satisfied with your maternity nightdress, we’re here to help with an easy return or exchange process.
Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- All returned items must be unused, unwashed, and in original condition, with all tags attached.
How to Return
- Contact Us: To begin your return, please reach out to our customer service team at [insert contact info], providing your order number and reason for return.
- Prepare Your Package: Carefully pack the item in its original packaging (if possible) and include the original receipt or proof of purchase.
- Return Shipping: You are responsible for the cost of return shipping unless the item is defective or damaged. For your peace of mind, we recommend using a trackable shipping service.
Exchanges
- If you wish to exchange your maternity nightdress for a different size or color, please contact us as soon as possible. We’ll assist you in processing the exchange. We are happy to provide you the return label and send you another size.
- Exchanges are subject to product availability.
Refunds
- Once your return is received and inspected, we will notify you by email. Approved returns will be refunded to your original payment method within 7-10 business days.
- Please note that shipping charges are non-refundable unless the return is due to a mistake on our part.
Defective or Damaged Items
- If your maternity nightdress arrives defective or damaged, please contact us within 7 days of receiving your order. We’ll provide a full refund or send a replacement, including free return shipping.
Final Sale Items
- Some items may be marked as final sale and cannot be returned or exchanged. These items will be clearly indicated on the product page.