Welcome to Glow Mama Store! By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. Introduction
These Terms and Conditions govern the use of Glow Mama and any transactions made on our website. By browsing or purchasing from our site, you agree to abide by these terms.
2. Products and Pricing
- Product Descriptions: We make every effort to ensure that the descriptions and images of our maternity nightdresses and other products are accurate. However, we cannot guarantee that the colors, sizes, and other product features will appear exactly as shown on your device due to differences in screen resolutions.
- Pricing: All prices are listed in GBP and are subject to change without notice. Sales taxes, shipping, and handling charges may apply and will be added at checkout.
- Availability: We strive to ensure that our products are in stock; however, inventory is subject to change. If an item is out of stock, we will notify you promptly.
3. Ordering and Payment
- Order Process: To complete an order, you must provide accurate billing and shipping information. You will receive an email confirmation once your order has been placed.
- Payment Methods: We accept major credit and debit cards, as well as other payment methods such as PayPal. All transactions are processed securely.
- Order Acceptance: Your order will be accepted once you receive an order confirmation email. We reserve the right to refuse or cancel an order for various reasons, including product availability, errors in pricing, or suspected fraud.
4. Shipping and Delivery
- Processing Time: Orders are processed within 1-2 business days. Please check our Shipping Information page for estimated delivery times.
- Shipping Fees: Shipping charges vary depending on your location and the selected delivery method. You will see the total cost, including shipping, at checkout.
- International Shipping: We offer international shipping. Duties, taxes, and additional charges may apply depending on your location, and these are the responsibility of the customer.
5. Returns and Exchanges
- Return Policy: We offer returns within 30 days of purchase for eligible items. Please see our Return & Exchange Policy for more details on how to return or exchange products.
- Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 7 days for a replacement or full refund. See our Return & Exchange Policy for more information.
6. Coupons and Discount Codes
- Coupons: You may use valid discount codes, including those provided through our Etsy store, Instagram, Facebook, and first-time buyer promotions. Discount codes must be applied at checkout and cannot be combined with other offers unless specified.
- First-Time Buyer Discount: New customers can use the code FIRST20 for 20% off their first purchase. This discount applies to the total of the basket, excluding taxes and shipping.
7. User Responsibilities
- Account Information: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. Please notify us immediately of any unauthorized use of your account.
- Use of Website: You agree to use our website for lawful purposes only and agree not to interfere with or disrupt the website’s functionality.
8. Intellectual Property
All content on the website, including text, images, logos, and graphics, is the property of [Your Store Name] and is protected by copyright and trademark laws. You may not reproduce or distribute any of the content without express written permission.
9. Limitation of Liability
Glow Mama will not be liable for any damages arising from the use or inability to use our products or website, including but not limited to indirect, incidental, or consequential damages.
10. Governing Law
These Terms and Conditions are governed by the laws of United Kingdom. Any disputes arising from these terms will be resolved in the competent courts of United Kingdom.
11. Privacy Policy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the latest update will be shown at the bottom.
Last updated: 01.10.2024